Shipping policy
Shipping
Most in-stock items ship within 5–7 business days unless otherwise noted on the product page. Items ordered together may ship in multiple boxes and arrive on different dates. We are unable to ship to P.O. or A.P.O. boxes.
Furniture and oversized items ship via freight carriers and require longer processing and transit times. Timeframes shown on each product page reflect estimated processing time before the item leaves our warehouse.
All orders ship primarily via UPS. If another carrier is used, it will be indicated in your shipping confirmation email. Rates below apply to the 48 contiguous United States. We do not ship to Hawaii or Alaska. International orders may be accepted on a case-by-case basis — if an international shipment cannot be arranged, the order will be fully refunded.
Free U.S. shipping on all orders over $3,500 — Standard delivery only. Select items may also include free shipping when clearly indicated on the product page.
Standard Delivery (~15 days)
| Order Total | Shipping Charge |
|---|---|
| $0 – $60.00 | $8.00 |
| $60.01 – $200.00 | $14.00 |
| $200.01 – $450.00 | $44.00 |
| $450.01 – $800.00 | $81.00 |
| $800.01 – $1,400.00 | $160.00 |
| $1,400.01 – $2,500.00 | $233.00 |
| $2,500.01 – $3,500.00 | $409.00 |
| $3,500.01 and above | Free |
Express Shipping (7–12 days)
Express shipping is available on eligible items only. Larger furniture and oversized pieces are not eligible for express shipping.
| Order Total | Shipping Charge |
|---|---|
| $0 – $60.00 | $24.00 |
| $60.01 – $200.00 | $34.00 |
| $200.01 – $450.00 | $137.00 |
| $450.01 – $800.00 | $255.00 |
Damages & Delivery Inspection
All items must be fully inspected upon delivery. Any visible damage, defects, or incorrect items must be noted at the time of delivery. If your order arrives damaged, contact support@skovn.com within 48 hours of delivery.
Product Variations & Measurements
Variations in weave, color, texture, and dimensions may occur and are inherent to handmade or natural materials — these are not defects. Please measure your space carefully before ordering. Returns due to sizing issues may be subject to a 15% restocking fee.
For any questions, contact us at support@skovn.com or via live chat — Monday – Friday, 8am–7pm PST.